SMILE Canada Farsi Speaking Service Navigator (Ontario)

Job Title: Farsi Speaking Service Navigator

We are seeking a compassionate, highly organized, and community-centered Service Navigator to join SMILE Canada – Support Services, a charitable organization dedicated to supporting racialized children and youth with disabilities and their families. SMILE primarily serves diverse racialized communities, including newcomer and refugee families, through culturally responsive and family-centered programs. The Service Navigator plays a critical role in supporting families directly while also strengthening internal systems and partnerships.

This position serves as a liaison between families, service providers, and internal teams to ensure coordinated, consistent, and effective service delivery. The Service Navigator contributes to program quality, evaluation, and organizational sustainability while upholding SMILE’s values of equity, accessibility, and culturally safe care.