Privacy Policy

Effective Date: November 10, 2026
Last Updated: November 10, 2026

1. Introduction

Welcome to Muslim Link (“Muslim Link,” “we,” “us,” or “our”), operated and published by Eye Media Solutions Inc.

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit www.muslimlink.com, create an account, submit content, subscribe to our newsletter, advertise with us, or interact with our services.

By using Muslim Link, you acknowledge the privacy practices described in this policy. Where required by law, we will obtain your consent for specific uses of your personal information.

2. Information We Collect

We collect information necessary to operate our website, provide services, communicate with users, and improve their experience.

2.1 Information You Provide

Depending on how you use Muslim Link, we may collect:

• Account Information: Name, email address, city, login credentials, and account preferences.
• Contact Information: Name, email, phone number, and information submitted through our contact forms.
• Listing Information: Business names, addresses, phone numbers, websites, descriptions, images, and other details submitted for directory listings, events, opportunities, or rentals.
• Advertising Information: Business and contact details, advertising preferences, campaign requirements, and billing information.
• Newsletter Information: Email address and subscription preferences.
• Content Submissions: Articles, photographs, descriptions, messages, and other content submitted for publication.
• Communications: Information you provide when contacting our team or requesting support.

You may browse much of our website without creating an account or directly providing personal information.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address and approximate geographic location.
• Browser type, operating system, and device information.
• Pages visited and time spent on the website.
• Referring websites and search terms.
• Interactions with website features and advertisements.
• Cookies and similar tracking technologies.

We use this information to understand website traffic, improve functionality, monitor performance, and maintain security.

3. How We Use Your Information

We may use collected information for the following purposes:

• Website Operations: To provide, maintain, secure, and improve Muslim Link.
• Account Management: To create and manage user accounts and support login functionality.
• Content Publishing: To review, approve, publish, update, and manage submitted listings, events, opportunities, rentals, and articles.
• Communication: To respond to questions, requests, inquiries, and customer service issues.
• Newsletter Distribution: To send the Muslim Link Snapshot newsletter and other communications you have agreed to receive.
• Advertising Services: To manage advertising inquiries, campaigns, payments, and related communications.
• Website Analytics: To analyze traffic, understand audience engagement, and improve website content.
• Security and Fraud Prevention: To detect suspicious activity, prevent unauthorized access, and protect website users.
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests.

We limit our collection and use of personal information to appropriate purposes and obtain consent where required by applicable privacy laws.

4. Public Listings and User-Submitted Content

Muslim Link allows users and organizations to submit information for public display, including:

• Business and community directory listings.
• Events and activities.
• Job, volunteer, and other opportunities.
• Property and rental listings.
• Articles, announcements, and other editorial content.

Information submitted for publication may become publicly accessible, including names, business contact details, photographs, descriptions, and other information included in the submission.

Publicly displayed information may be indexed by search engines, shared on social media, or accessed by third parties.

Users submitting content are responsible for ensuring that they have the necessary authorization to publish personal information about themselves or others.

If you wish to update or remove information appearing on Muslim Link, please contact us at info@muslimlink.com.

We will review removal and correction requests in accordance with applicable laws and our editorial obligations. Removing information from our website does not guarantee its immediate removal from search engine caches or third-party websites.

5. Newsletter and Email Communications

Muslim Link offers the Muslim Link Snapshot, an email newsletter featuring community news, articles, events, opportunities, and advertisements.

When you subscribe, we collect your email address and any relevant subscription preferences.

We may use an external email marketing service to manage subscriptions, distribute newsletters, and measure email engagement.

We follow applicable requirements under Canada's Anti-Spam Legislation (CASL), including obtaining consent where required.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in our marketing communications or by contacting us directly.

Unsubscribing from promotional communications does not prevent us from sending necessary administrative or account-related messages.

6. Cookies and Website Analytics

Muslim Link uses cookies and similar technologies to support website functionality and understand how visitors interact with our content.

Cookies are small files stored on your device that help websites recognize browsers, remember preferences, and analyze activity.

Depending on the services enabled on our website, cookies may include:

• Essential Cookies: Necessary for login sessions, security, and core website functionality.
• Analytics Cookies: Used to understand website traffic, visitor interactions, and performance.
• Preference Cookies: Used to remember selections such as location or other website preferences.
• Advertising Cookies: May be used by advertising or marketing services to measure campaign performance or deliver relevant advertising.

Google Analytics

We use Google Analytics to understand website traffic and visitor behaviour.

Google Analytics may collect information such as browser type, device information, approximate location, pages viewed, and website interactions.

Google processes information according to its own privacy practices.

You can learn more at Google's Privacy Policy.

Managing Cookies

You can manage, restrict, or delete cookies through your browser settings. Where cookie preference controls are provided on our website, you can also use those controls.

Disabling certain cookies may affect website functionality.

Where required by applicable law, we obtain consent before using non-essential tracking technologies.

7. Advertising and Third-Party Services

Muslim Link displays advertisements and promotional content from businesses, organizations, and other advertisers.

We may share aggregated or statistical information about website traffic, audience demographics, and advertising performance with advertisers.

Such reports are generally intended to describe audience trends rather than identify individual visitors.

We may use third-party service providers to support:

• Website hosting and infrastructure.
• Analytics and performance monitoring.
• Email newsletter distribution.
• Payment processing and billing.
• Advertising delivery and campaign measurement.
• Website security and technical support.

These providers may process information necessary to perform their services, subject to applicable contractual and legal requirements.

Where payments are processed by an external payment provider, that provider's privacy and security practices may also apply.

8. Sharing of Personal Information

We do not share personal information indiscriminately.

We may disclose personal information in the following circumstances:

• Service Providers: With trusted providers that support our operations, subject to appropriate confidentiality and security requirements.
• Public Submissions: When you submit information intended for public publication on our website.
• With Your Consent: When you authorize us to share information for a specified purpose.
• Legal Requirements: When disclosure is required or permitted by applicable law, legal proceedings, or lawful government requests.
• Business Transactions: In connection with a merger, acquisition, restructuring, or sale of some or all of our business, subject to applicable legal protections.
• Protection and Security: Where reasonably necessary and legally permitted to protect our users, website, operations, or legal rights.

We do not provide advertisers with users' private account contact information simply because those advertisers purchase advertising on Muslim Link.

9. External Websites and Social Media

Muslim Link may contain links to external websites, event registration platforms, community organizations, advertisers, and social media services.

Our Action Alerts section may also direct visitors to third-party campaigns or petition platforms.

When you visit these external services or provide information directly to them, their own privacy policies and practices apply.

We are not responsible for the privacy practices or security of independently operated external websites.

We encourage you to review their privacy policies before providing personal information.

10. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Encrypted connections for transmitting information.
• Password hashing and access controls.
• Restricted access to administrative systems.
• Website monitoring and security maintenance.
• Appropriate safeguards for stored information.

Although we take reasonable precautions, no internet-based service or electronic storage system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account passwords and should notify us if they suspect unauthorized account access.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including operating user accounts, maintaining published content, providing services, resolving disputes, and complying with legal obligations.

Retention periods depend on the type of information and the purpose for which it was collected.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.

Certain publicly published articles and editorial materials may be retained as part of Muslim Link's historical or journalistic archives, subject to applicable privacy rights and legal obligations.

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of certain personal information.
• Withdraw consent for certain uses of your information.
• Unsubscribe from marketing communications.
• Ask questions about how your information is collected, used, or shared.
• Submit a complaint regarding our privacy practices.

Some requests may be subject to legal, editorial, security, or operational exceptions.

To exercise your privacy rights, contact info@muslimlink.com with sufficient details to identify your request.

We may need to verify your identity before providing access to or modifying personal information.

We will respond to requests within the time frames required by applicable law.

You may also contact the relevant privacy regulator if you believe your privacy rights have not been respected.

13. International Data Processing

Muslim Link operates from Canada, but some of the technology providers and services supporting our website may process or store information outside Canada.

As a result, personal information may be subject to the laws of the jurisdictions where it is processed or stored, including lawful access requests by authorities in those jurisdictions.

Where required, we implement appropriate safeguards and assessments for cross-border processing of personal information.

14. Children's Privacy

Muslim Link provides community information that may be relevant to individuals and families of different ages.

We encourage parents and guardians to supervise children's use of online services and the information they submit.

Where applicable law requires parental or guardian consent for collecting a minor's personal information, that consent must be obtained.

If you believe a child has submitted personal information without the required authorization, please contact us so we can review the situation and take appropriate action.

15. Canadian Privacy Compliance

Muslim Link is committed to complying with applicable Canadian privacy legislation, including:

• The Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
• Canada's Anti-Spam Legislation (CASL).
• Applicable provincial privacy legislation, including Quebec's private-sector privacy requirements where relevant.

We strive to collect personal information transparently, use it for legitimate and identified purposes, maintain appropriate safeguards, and respect individuals' privacy rights.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal obligations.

When changes are made, the revised policy will be published on this page with an updated revision date.

We will provide additional notice or obtain further consent where required by law.

We encourage visitors to review this page periodically.

17. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Muslim Link
Published by Eye Media Solutions Inc.

Email: info@muslimlink.com
Website: https://www.muslimlink.com

Mailing Address:
499 Preston Street
Ottawa, Ontario, Canada
K1S 4N7

Privacy-related inquiries will be directed to the person responsible for privacy compliance.

Thank you for trusting Muslim Link. We are committed to respecting your privacy while helping connect, inform, and strengthen communities across Canada.